💡 Quick Help
Start here for the fastest answers:
- Check the FAQ section for common questions and solutions
- Review the Changelog to see recent updates and fixes
- Read Terms of Use for usage guidelines
- View Privacy Policy to understand data handling
- Download the latest version from GitHub
🔧 Common Issues & Solutions
Windows SmartScreen Warning
Issue: "Windows protected your PC" message appears when installing
Solution: Click "More Info" → "Run Anyway". The app is safe but currently unsigned.
Code-signing certificates are in progress and will be implemented in a future release.
App Won't Start
Issue: Nothing happens when launching the app
Solutions:
- 1. Right-click the exe → Properties → Unblock → Apply
- 2. Try running as Administrator
- 3. Check if your antivirus is blocking it
- 4. Reinstall using the .msi installer
Shutdown Canceled Unexpectedly
Issue: Scheduled shutdown doesn't happen
Solution: Check if CPU/Network awareness is enabled - it may have detected active
tasks (downloads, rendering, etc.) and automatically delayed the shutdown to protect your work.
Settings Not Saving
Issue: App forgets settings after restart
Solution: Make sure the app has write permissions to its folder. If using portable
version on a USB drive, the drive must not be write-protected.
📧 Get in Touch
Choose the best way to reach us:
📝 Submit a Support Request
Can't find a solution? Fill out the form below and we'll get back to you.
⏱️ Response Time: Our support team typically responds within 24-48 hours. For urgent issues, please check GitHub Issues for similar problems and solutions.
📚 Additional Resources
- GitHub Repository - View source code and contribute
- Download Latest Release - Get the newest version
- Wiki (Coming Soon) - Detailed documentation
- Main Website - Feature overview and downloads